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Shipping & Returns

Shipping Domestic

We ship all items in the UK using Royal Mail standard first class. If you would like recorded delivery please choose this at the check out -

Standard UK shipping is £5 or orders under £50. (we keep it to an absolute minimum)

For orders over £50 we offer free P+P

Shipping International

We will happily ship internationally. We have  standard fat rate shipping cost -

Tracked International shipping is £16 per order

Returns

We will happily accept any full priced items for a full exchange or refund. We do not cover the return postage.
We do not refund the postage charged for orders under £50 or international orders. We are very sorry about this, but as a small business we can not soak up costs involved for postage like the giants! 

We unfortunately don’t accept returns for Outlet Sale items so please make sure you are happy with this before purchasing.

We just ask that you pop it back to us at the below address with your order number and note of what you would like:

The return address is:

 

93 Lauriston Road 

London 

E97HJ 

 

If we have custom made an item for you it will make it non refundable but we would still be happy to help with adjustments if they are needed.  
We hope you are pleased with your item/s and get lots of love and joy from them. We aim to make everyone happy.
And if you need to speak to us thats fine too, there is a human at the end of the phone - 0203 952 2492
If you prefer to send us an email we will get back to you within 24 hours.
hello@whatmothermade.co.uk